AUREUS/Support Center

Clusters

Your private bare metal clusters — view specs, manage settings, and request new ones.

4 min read·Updated May 14, 2025

What is a cluster?

A cluster is a dedicated bare metal server (or a group of servers) provisioned exclusively for your account. Unlike cloud VMs, there is no noisy-neighbour effect — you get the full physical hardware and the full network allocation.

The Clusters list

Go to Dashboard → Clusters to see all clusters on your account. Each card shows the cluster name, tier, status badge (Provisioning / Active / Suspended), and IP address once assigned.

Cluster status

  • Provisioning — your order is received and we're setting up the hardware. We'll notify you when it's ready.
  • Active — the cluster is live and your apps are running.
  • Suspended — the cluster has been paused, typically due to a billing issue. Contact support to reactivate.

Cluster detail page

Click a cluster to open the full detail view. This page shows:

  • Hardware specs (CPU cores, RAM, storage) appropriate to the tier.
  • Live animated resource graphs (CPU, Memory, Disk, Network) — these are simulated until the cluster is fully connected to Aureus telemetry.
  • App slot usage — how many apps are currently registered vs. the tier's limit, with a visual progress bar.
  • A list of applications deployed to this cluster.
  • Connection details (IP address, SSH info) populated once your cluster is provisioned.

Cluster settings (gear icon)

In the top-right corner of the cluster detail page is a gear icon that opens a slide-over settings panel. From here you can:

  • Rename the cluster.
  • Read the connection information (IP, region, provisioned date).
  • Add internal notes visible only to your team.

Changes are saved with the Save changes button. Unsaved edits are tracked and you'll be warned before navigating away.

Adding a cluster

Click Add cluster, choose a tier (S, M, or L), give it a name, and submit. After creation you'll be redirected to Billing to subscribe. Once payment is confirmed, the Aureus team provisions your server and sets the IP address.

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