Invoice format
Invoices are numbered in the format INV-YYYY-XXXX. They're generated at the start of each billing cycle and are available to download as PDFs from your dashboard under Billing → Invoice history.
Line items
Setup fee (one-time)
Charged on your first invoice, the setup fee covers the initial provisioning of your cluster: architecture review, bare metal configuration, Kubernetes installation, CI/CD pipeline setup, and the first deployment of your application. This is not a recurring charge.
Monthly subscription
Your recurring fee covers the full managed service: hardware rental, power, bandwidth, 24/7 on-call support, monitoring, security patching, and unlimited deployments. This is billed monthly in advance.
Billing cycle
Your billing cycle starts on the date your cluster went live. Monthly invoices are generated and charged on that same date each month.
Payment
Payments are processed via Stripe. We accept all major credit cards. For enterprise arrangements (ACH, wire transfer, annual billing), contact us to discuss.
Receipts and accounting
Every invoice PDF includes your company name, address, and the relevant period. If you need a specific billing entity or tax ID on invoices, update your billing details in Settings or contact support.