AUREUS/Support Center

What Aureus manages for you

The full scope of the zero-touch commitment — what we handle so your team doesn't have to.

4 min read·Updated September 4, 2024

The zero-touch commitment

Aureus was built on a single premise: infrastructure should be invisible to your product team. You push code. We handle everything else.

This isn't a managed hosting panel with knobs to turn. It's a service — staffed by engineers who've built and operated infrastructure at scale — where your cluster is our responsibility, not yours.

What we manage

Infrastructure provisioning

We design your cluster from the ground up, based on your application's architecture, traffic patterns, and growth projections. You don't pick from a dropdown. We build what fits.

Kubernetes and container orchestration

Your workloads run on hardened Kubernetes clusters with private namespaces, resource quotas, network policies, and RBAC configured to your team structure.

Deployments and CI/CD

We set up deployment pipelines tailored to your stack. Zero-downtime rolling deployments are the default. Blue-green and canary strategies are available on request.

TLS and domain management

All services get automatic TLS via cert-manager and Let's Encrypt. Certificate renewal is fully automated — expiry is never your problem.

Monitoring and alerting

We run observability infrastructure on your cluster and respond to anomalies proactively. If something unusual happens at 3am, our on-call team sees it before you do.

Security patching

OS-level, Kubernetes, and dependency patches are applied on a regular cadence with no downtime. We notify you before any maintenance window.

What you do

You write code and push to your repository. That's it. We handle the rest.

We don't give you a control panel. We give you a result.

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