How billing works
Aureus charges a monthly (or annual) subscription per cluster tier. Your subscription is processed through Stripe — a secure, PCI-compliant payment platform. You will never see raw card details on the Aureus platform.
The Billing page
Go to Dashboard → Billing to:
- See your current subscription status.
- Subscribe or add an additional cluster subscription.
- Browse your full invoice history.
- Download PDF receipts for any invoice.
Subscriptions
If you have an active subscription, the page shows which tier it covers and how many clusters it includes. To add another cluster, click Subscribe again to start a new checkout session — each cluster requires its own subscription line.
Monthly and annual plans are available. Annual plans offer a lower effective monthly rate and are billed as a single upfront charge.
Invoices
Every payment — subscription charge, setup fee, or addon — generates an invoice in the Aureus system. Invoices are listed in reverse chronological order. Click the Download PDF icon on any row to get a formatted PDF receipt for your accounting records.
Payment issues
If a payment fails, your subscription may be suspended. Aureus will send an email notification to the account owner. To resolve a failed payment, update your payment method via the Stripe customer portal link on the Billing page, then contact support to reactivate your cluster.
Cancellations
To cancel a subscription, open a support ticket in the DevOps section. Cancellations take effect at the end of the current billing period — you won't be charged again after that date.