AUREUS/Support Center

Team

Invite colleagues, manage roles, and control who has access to your Aureus account.

3 min read·Updated September 16, 2025

Sharing access with your team

The Team page lets you invite colleagues to your Aureus account so they can view clusters, file tickets, and collaborate — without sharing your credentials.

Inviting a member

Click Invite member, enter their email address, and choose a role:

  • Member — can view clusters, apps, and tickets. Cannot invite others or change billing.
  • Admin — full access to the account, including inviting members and managing settings. Cannot delete the owner account.

The invitee receives an email with a secure, time-limited link (valid for 7 days). Clicking the link takes them to a dedicated page where they can create an account or sign in — their email is pre-filled automatically.

Pending invitations

Invited members appear in the list with a Pending badge until they accept. You can resend the invitation email at any time by clicking Resend on their row — this generates a fresh link and invalidates the old one.

Member detail page

Click any member to open their detail page. From here you can:

  • See their profile, status, when they were invited, and who invited them.
  • Change their role between Member and Admin.
  • Resend a pending invitation.

Removing a member

At the bottom of the member detail page is the Danger Zone. To remove or revoke a member, type their email address into the confirmation field and click Remove from team (or Revoke invitation for pending invites). This immediately revokes their access.

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